Privacy policy (Datenschutz)

Data controller

ACS – All car shipping GmbH
Ludwigsfelder Straße 140
80997 München, Germany
Email: info@acs-transporte.de
Phone: +49 89 461 33 170

Data we collect

When you use our website, we may process the following categories of personal data:

• Contact form data: name, email address, and message content when you submit an enquiry.
• Communication data: information you provide by phone, email, or other channels when requesting a quote or shipment details.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically through standard server logs when you browse the site.

Purpose and legal basis

We process personal data for the following purposes:

• To respond to enquiries and prepare transport quotations (Art. 6 (1) (b) GDPR — pre-contractual steps).
• To perform and administer shipping services you request (Art. 6 (1) (b) GDPR — contract performance).
• To operate, secure, and improve our website (Art. 6 (1) (f) GDPR — legitimate interest).
• To comply with legal obligations, including customs and transport regulations (Art. 6 (1) (c) GDPR).

Storage and retention

Contact form submissions and related correspondence are stored only for as long as necessary to handle your request, maintain business records, or meet statutory retention periods. Server log data is typically retained for a limited period required for security and troubleshooting, then deleted or anonymised.

Recipients and transfers

We do not sell your personal data. Information may be shared with service providers who assist us (for example, hosting or email delivery) under data processing agreements, or with authorities when required by law. If data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place.

Your rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data, where applicable
• Restrict or object to certain processing
• Receive your data in a portable format, where applicable
• Withdraw consent at any time, where processing is consent-based
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at info@acs-transporte.de. We will respond within the timeframes required by applicable law.

Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; please avoid sending sensitive documents via unencrypted email unless we confirm a secure channel.

Changes to this notice

We may update this privacy policy to reflect changes in our services or legal requirements. The current version is always available on this page. Material changes will be communicated where required by law.